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Employer of Record (EoR) in New Zealand

Expanding your business into New Zealand presents an excellent opportunity to tap into a pool of highly skilled professionals within a business-friendly ecosystem. However, hiring talent typically requires establishing a local entity, which can be both costly and time-consuming.

Thankfully, there are workforce solutions, such as employer of record (EoR), that can bypass these challenges. Modern companies today use an EoR solution to help them quickly and compliantly hire talent anywhere in the world.

What is an Employer of Record (EoR)?

An Employer of Record (EoR) is a third-party service provider or organisation that acts as the legal employer for your employees in a specific country or region where your company does not have a local presence. This arrangement notably alleviates the HR and administrative burdens associated with international recruitment.

Utilising an EoR service allows your business to bypass the complexities and overheads of setting up foreign operations. Instead, you can concentrate on core business objectives while the EoR manages the intricacies of international employee management.

In this guide, we’ll provide everything you need to know about hiring talent in New Zealand, including background checks, hiring options, setting up payroll, and leveraging the EoR solution for your expansion efforts in New Zealand.

Hiring in New Zealand

When hiring in New Zealand, there are many factors you need to consider in order to remain compliant, including:

Compliance with employment laws and regulations in New Zealand

Familiarise yourself with the country’s employment laws, including the Employment Relations Act 2000 and the Health and Safety at Work Act 2015. These laws govern workplace relations and safety and mandate fair working conditions, minimum wage requirements, and thorough health and safety practices.

Employers ensure compliance with these regulations, which demonstrate a commitment to employee welfare, which is highly valued in the New Zealand labour market.

Understanding the 90-day trial period in New Zealand

Employers in New Zealand can provide a 90-day trial period to new hires, provided they clearly explain and agree upon the trial’s terms before the employee begins work.

Employment contracts in New Zealand

The local labour law requires that all employees in New Zealand have a written employment agreement, which both the employer and the employee must sign. This includes specifying the type of employment, whether it’s full-time, part-time, fixed-term, or casual.

Employers should also verify that the candidate has the legal right to work in New Zealand. This involves checking their residency status or work visa.

Cultural and workplace norms in New Zealand

The workplace culture in New Zealand might differ from what international employers are accustomed to. There is a strong emphasis on work life balance, with a culture that encourages time away from work to recharge and focus on personal interests and family.

In addition, New Zealand’s workforce is characterised by its diversity and inclusiveness, with a notable presence of Indigenous Māori cultural values. Understanding and appreciating these cultural nuances can greatly assist in creating a harmonious and respectful workplace environment.

Talent attraction strategies in New Zealand

Given the country’s workplace culture, attracting, and retaining top talent requires a holistic approach. Employers must look beyond offering competitive compensation packages to differentiate themselves from the rest.

Flexible working arrangements, professional development opportunities, and a strong organisational culture are increasingly important to New Zealand professionals. These elements, combined with a clear commitment to employee wellbeing, can set your organisation apart as an employer of choice in the competitive New Zealand job market.

Workplace policies in New Zealand

When hiring in New Zealand, you should have a clear and comprehensive policy in place. These should outline both the employer’s and employee’s rights and obligations.

Background checks in New Zealand

Employers must ensure their practices align with local labour laws and norms when conducting background checks to maintain fairness and respect for potential employees’ privacy and rights. Here are some important considerations:

  • Consent is mandatory: Before conducting any form of background check, obtaining written consent from the individual is necessary. This is strictly enforced in New Zealand law to protect individuals’ privacy rights.
  • Compliance with The Privacy Act: The handling of any personal information obtained through background checks must comply with the Privacy Act. This legislation outlines the appropriate methods for collecting, storing, using, and disclosing personal information. To prevent unauthorised access or privacy breaches, it is crucial to treat all personal data obtained during the background check process with the utmost confidentiality and security.
  • Relevance to the role: When conducting background checks, it’s important for employers to consider only information relevant to the job’s requirements. For example, criminal history should be considered in relation to the job’s specific duties and responsibilities. You should make decisions on a case-by-case basis, as not all types of convictions may be relevant to the role you are hiring for.
  • Fair consideration: Employers should make sure to use background check results fairly in the recruitment process. Negative findings in a background check should not automatically disqualify a candidate. Instead, employers should consider the nature of the findings, their relevance to the job, and any mitigating factors or explanations provided by the candidate.

Conducting employee background checks in New Zealand requires careful attention to legal requirements and ethical considerations. By obtaining consent, respecting privacy, ensuring relevance, and treating applicants fairly, employers can navigate this process effectively while upholding the rights and dignity of potential employees.

Types of background checks in New Zealand

Here are some of the types of background checks you can conduct in New Zealand:

  • Criminal record checks: Employers can request an individual’s criminal history from the Ministry of Justice or utilise New Zealand Police vetting services, which is allowed if the candidate agrees in writing.
  • Credit checks: These may be relevant for positions requiring financial responsibility or handling sensitive information.
  • Professional reference checks: Past employers and other professional contacts can be approached to verify the candidate’s work history and professional conduct.
  • Qualification verifications: To confirm the educational background and qualifications the candidate has listed on their CV or application form.
  • Identity verifications: Ensuring that the candidate is who they claim to be, typically by checking government-issued identification documents.
  • Right to work checks: This is to confirm that the candidate is legally allowed to work in New Zealand.

Criminal background check in New Zealand

In New Zealand, conducting criminal background checks on employees is allowed as long as there’s consent from the individual.

Employers may request a criminal history from the Ministry of Justice or obtain New Zealand Police vetting information, provided the prospective or current employee has agreed to it in writing.

Criminal background checks are used to determine if individuals have records that might affect their suitability for certain roles, especially those involving security, trust, or the welfare of vulnerable populations. However, under New Zealand law, such checks must be relevant to the duties of the job position, and employers are required to handle any information obtained with high confidentiality and fairness according to the Privacy Act.

Hiring employees and other types of workers in New Zealand

The New Zealand workforce is made up of various types of workers, each with specific roles and characteristics. The main types of workers include:

Permanent full-time employees in New Zealand

These employees work regular hours and have ongoing employment agreements that do not have an end date. This category of employment is characterised by stability and continuity in terms of employment relationships and benefits.

Most often, the term “full-time” is somewhere between 35 and 40 hours per week. Permanent full-time employees are entitled to the full set of employment benefits and rights under New Zealand law, which includes annual leave, sick leave, and other statutory entitlements.

Permanent part-time employees in New Zealand

These employees also have ongoing employment agreements but work fewer hours than full-time employees on a regular schedule. A permanent part-time employee in New Zealand is an individual who engages in an ongoing employment relationship, working a predetermined and consistent number of hours each week, which is less than those considered full-time.

Despite the reduced hours, permanent part-time employees are provided with the same proportional employment rights and benefits as their full-time counterparts. This includes entitlements such as pro-rata annual leave, sick leave, and other statutory necessities tailored to their part-time hours.

Fixed-term or contract employees in New Zealand

These workers receive employment for a specific term or project completion, with a predetermined termination date. This type of employment agreement has a set duration, which is established at the outset of the employment relationship. The duration could be defined by a specific date, such as the completion of a project or the return of a replacement employee.

When hiring a fixed-term employee, it’s required by New Zealand law that the employment agreement clearly state the reason for the fixed-term arrangement. There must be a genuine reason, based on reasonable grounds, for employing someone on a fixed-term basis rather than offering permanent employment. Additionally, the agreement must specify the way in which the employment will end, such as a specific date, the conclusion of a project, or upon the return of an employee from leave.

Casual employees in New Zealand

They have no guaranteed hours and work on an ‘as-needed’ basis, often with variable hours and pay depending on the work available.

Casual employees, unlike permanent or fixed-term employees, have no expectation of continued employment. They are hired for specific tasks or periods and are only paid for the hours they work. There is no legislative definition of what constitutes a casual employee in New Zealand; however, the characteristic that defines casual employment is the lack of a firm commitment in advance from the employer regarding the duration of the employee’s employment or the days (or hours) the employee will work.

In New Zealand, casual employees enjoy the same employment rights as regular employees, including minimum wage, holiday pay, and rest breaks. They become eligible for sick leave and bereavement leave after six months of consistent employment, where they have worked at least an average of 10 hours a week and at least one hour a week, or 40 hours a month. Despite the casual nature of employment, both parties must adhere to the Employment Relations Act 2000, ensuring fair treatment in the workplace.

Apprentices and trainees in New Zealand

Individuals who are training and learning on the job, possibly through formal apprenticeship programs, can gain qualifications in a trade.

Independent contractors in New Zealand

Often referred to as freelancers or self-employed, independent contractors provide services under a ‘contract for services’ and manage their own tax and ACC levies.

It is beneficial for employers to understand the implications of engaging with independent contractors, including the correct classification of workers, to prevent legal challenges. Ensure contracts for services are clearly defined, outlining the scope of work, delivery expectations, and payment terms, which will safeguard both parties’ interests

Independent contractor agreement in New Zealand

An independent contractor agreement is a legally binding document that outlines the terms and services between a contractor and their client. It specifies the nature of the work to be performed, compensation, contract duration, and other key terms and conditions for service provision. This type of agreement is essential for clarifying the relationship between the parties involved, setting clear expectations, and protecting the rights of both the independent contractor and the client.

The agreement ensures that both parties understand that the contractor will be performing services as a separate entity from the business and not as an employee. This distinction is crucial as it affects taxation, liability, and employment benefits. For instance, independent contractors are responsible for their own tax obligations and do not usually receive the same benefits as employees, such as annual leave or sick leave.

It’s important for independent contractor agreements to be carefully drafted to prevent any “sham contracting” situations where the relationship may, in reality, resemble an employment relationship, invoking different legal responsibilities.

These agreements can typically be customised to suit different kinds of work arrangements, whether the contractor is engaged for a single project or on an ongoing basis. Moreover, they can incorporate clauses pertaining to confidentiality, intellectual property rights, and dispute resolution procedures.

Independent contractor law in New Zealand

Independent contractors operate under a different set of regulations than employees, since they are considered, self-employed individuals providing services under a ‘contract for services’. Here are some key regulations and laws governing independent contractors in New Zealand:

  • Tax obligations: Independent contractors are responsible for managing their own tax affairs. If their income exceeds the current threshold of 60,000 NZD per year, they must register for Goods and Services Tax (GST), as well as file their own tax returns.
  • Fair Trading Act 1986: Recently, amendments to the Fair-Trading Act 1986 have introduced new rules on how businesses engage with independent contractors. These changes aim to prevent misclassification of contractors and ensure that representations made to them during engagement are not misleading or deceptive.
  • Health and Safety at Work Act 2015: Contractors, like all workers in New Zealand, are covered under the Health and Safety at Work Act 2015. They have an obligation to ensure that their work does not harm others and that they maintain a safe working environment.
  • ACC levies: Independent contractors are required to pay their own ACC levies, which provide them with coverage under the Accident Compensation Scheme for work-related injuries.

Language requirements in New Zealand

There’s no specific legislation governing language requirements in New Zealand. Generally, English is used for drafting employment documents and contracts as it is the predominant language used in the workplace. This is due to the fact that English is New Zealand’s de facto official language, with nearly the entire population speaking it either as native speakers or proficiently as a second language.

While New Zealand is home to a diverse linguistic population, including speakers of Te Reo Māori, Samoan, Northern Chinese (including Mandarin), and Hindi, English remains the primary language of commerce and government.

National English language requirements in New Zealand

For international talent looking to work in New Zealand, English language proficiency is a requirement for certain types of visas, particularly those associated with skilled residence. The specific requirements can vary, but for principal applicants applying under skilled residence visas, there are minimum score requirements set for English language tests. For instance, applicants must achieve a 6.5 overall score in the International English Language Testing System (IELTS), which can be taken in either the General or Academic module.

The standards also apply to partners and dependent children aged 16 or older, who must meet minimum score requirements as specified by the visa category. For those applying under the Accredited Employer Work Visa (AEWV) category, which involves roles classified at ANZSCO levels 4 or 5, specific proofs of English proficiency are required. The requirements can involve taking tests like the IELTS, with adjustments made based on the exact nature of the work and the skills involved.

Practical guide to New Zealand payroll

International companies with New Zealand-based employees need to comply with specific payroll guidelines. Starting April 1, 2023, employees who receive non-cash benefits, also known as fringe benefits, must include these benefits as gross income in their Employment Information – IR348 (EI) return. They also need to include any employer superannuation contributions.

Non-residents in New Zealand are required to pay the applicable corporate tax rate on their New Zealand-sourced income. Records must be maintained meticulously, including wages, time, holiday, and leave records, for a period of six years, with penalties for non-compliance up to 100,000 NZD.

New Zealand payroll guide

Setting up payroll in New Zealand involves a series of strategic steps to ensure compliance with local employment and tax laws, thereby ensuring a seamless operation for your business.

Here are a few things you need to know:

  • Register with inland revenue: Your first step is to obtain an IRD number for tax purposes. This is essential for any business operating in New Zealand, ensuring you’re able to fulfill your tax obligations efficiently.
  • Choose a payroll system: Choose payroll software that complies with New Zealand tax laws, including the Payday Filing requirements. A compliant system will streamline your payroll process, automatically calculate tax obligations, and directly integrate with Inland Revenue to simplify submissions.
  • Set up employee records: Accurately set up each employee in your payroll system, including their IRD number, tax code, and banking information. It’s crucial to maintain records of all hours worked, leave taken, and pay received, as per New Zealand’s record-keeping requirements.
  • Understand the PAYE (Pay As You Earn) System: PAYE includes income tax and ACC earner’s levy that needs to be deducted from an employee’s salary and wages. Payday filing is a requirement, which means you’ll need to report this information to the Inland Revenue every payday.
  • Stay informed on tax obligations: This includes not only PAYE but also fringe benefit tax if you provide any non-cash benefits to employees. The compliance details could be intricate, and staying informed or seeking advice is crucial to maintaining good standing.
  • Maintain regular compliance checks: Regularly review your payroll system to ensure ongoing compliance with New Zealand tax laws and employment standards. Frequent checks help in identifying any discrepancies early, thereby minimising the risk of penalties.

International expansion made easy

Expanding into new markets comes with complex labour laws and regulations you need to consider — overlooking these details can lead to legal issues and reputational damage.

That is where CXC excels. With over 30 years of experience in the global employment space, we can help you find, hire, manage, and pay workers anywhere in the world without the hassle of setting up a legal entity. Our Employer of Record (EoR) solution simplifies international hiring, allowing you to focus on what truly matters: growing your business.

Compliantly hire employees anywhere with CXC

With our EoR solution, you can engage workers anywhere in the world, without putting your business at risk. No more worrying about local labour laws, tax legislation or payroll customs — we’ve got you covered.

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